terms & conditions

The Client shall have the right to inspect /examine the goods and raise any immediate objections during examination.

Not with standing the opportunity to examine the completed works, the Client shall be entitled within 10 business days to report to the Supplier any defects (structural or otherwise) on the goods supplied by the Supplier.

The supplier warrants all goods supplied to the client for a period of 06 months. This excludes normal wear and tear.

Damages caused as a result of misuse, abuse or gross negligence (included but not limited to incorrect transportation or installation) on behalf of the client are excluded from the warranty.

The aforesaid warranty is subject thereto that the goods supplied by the supplier have not been altered contrary to any instruction of the supplier after leaving the supplier’s control.

The maximum prescribed interest rate permitted shall be charged on all overdue amounts, calculated from the date the payment is due to the date when payment is actually received by the supplier.

The customer confirms that instructions given and services supplied and or rendered were to the satisfaction of the customer.

Unless otherwise agreed, payment of the Price must be made in full on delivery of the Goods and Services.

If credit terms are provided by Ellisras Bou en Hardeware, payment must be made within 30 days from the end of the date the invoice was raised/issued.

Any other payment terms must be agreed in writing and signed by Ellisras Bou en Hardeware. Credit terms may be revoked or amended at the sole discretion of Ellisras Bou en Hardeware.

If the Customer defaults in payment by the due date of any amount payable to Ellisras Bou en Hardeware, then all money which would become payable by the Customer to Ellisras Bou en Hardeware at a later date on any account, becomes immediately due and payable without the requirement of any notice to the Customer, and Ellisras Bou en Hardeware may, without prejudice to any other remedy available to it: charge interest on the outstanding amount at a rate of the lower of (i) 2% per month or (ii) the highest percentage allowed by law.

Protection of Personal Information

We Will:
a) Treat your personal information asstrictly confidential.
b) Take appropriate technical and organizational measures tor ensure that your personal information is kept secure and is protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alteration, disclosure, or access.
c) Promptly notify you if we become aware of any unauthorized use, disclosure, or processing of your personal information.
d) Provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request and
e) Upon your request, promptly return, destroy, rectify all your personal information in our possession or control.

We will not retain your personal information longer than the period it was originally needed, unless we are required by law to do so, for historical, statistical, research purposes or your consent to us retaining such information for a longer period. If at any stage, after you have given us consent, you no longer wish us to use or share your personal information with as affiliate party, you may at any stage withdraw consent.

You agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.